Disney's Frozen The Broadway Musical - A graphic of a snowflake made out of arrows and silhouettes of the character Elsa on the left with a light blue background fading to a dark blue background as it moves right to the logo of the show.

Show Details

Performance Schedule


Run Dates

December 14, 2017 - Open Run

Upcoming Scheduled Events

No scheduled performances found.

Running Time

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Show Description

Under the direction of Governor Andrew Cuomo, Broadway shows in New York City will suspend all performances immediately in support of the health and well-being of the theatregoing public, as well as those who work in the theatre industry. Performances will commence the week of April 13, 2020. 

This is the timeless tale of two sisters, pulled apart by a mysterious secret. Both are searching for love. They just don’t know where to find it.

Created for the stage by an award-winning team, this stunning new production comes alive on Broadway through exquisite stagecraft and deepens the beloved story with twice as many songs as the original film.

Discover that love is a force of nature….at Disney’s new musical, Frozen.

Audience Advisory

Frozen is not intended for children under 4. The show is recommended for ages 8+. Everyone, regardless of age, must have a ticket.


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Standard Tickets

December 14, 2017 - Open Run

Wheelchair seating, assistive listening devices, and prerecorded audio description are always available.

For Show Times, see Performance Schedule above.


Use the standard ticket button to purchase tickets.

Hearing: Assistive Listening Devices

Use the standard ticket button to purchase tickets.

Audio Description: Pre-recorded

Unavailable between February 18-March 15, 2020 as updates are made. Call to request live description

Use the standard ticket button to purchase tickets.


Theatre Details


St James Theatre
246 West 44th Street
New York City, NY 10036

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Public Transportation

By Subway: 1, 2, 3, 7, S, N, R, W, Q, A, C, E to 42nd St / Times Square. Theatre is two blocks north.

By Bus: Take the M7, M20, M42 or M104 bus.

Additional Accessibility Details

Wheelchairs: Wheelchair seating available. Theatre is not completely wheelchair accessible. There are no steps to designated wheelchair seating locations. Wheelchair seating is in the orchestra only.

Seating: Wheelchair-accessible seating on the Orchestra level of the theatre for all performances for patrons who use wheelchairs and their companions. There are no steps leading into the Orchestra level of the theatre from the sidewalk. There are steps to access seating on other levels of the theatre.

Elevator\Escalator: There are no elevators or escalators at this theatre.

Parking: Valet parking garage: 1st garage: South side of 44th St. between 6th & 7th Aves. Vertical clearance: 105". 2nd garage: East of Shubert Alley, on north side of 44th St. between Broadway & 8th Ave. No vans.

Curb Ramps: (3" lip) NW corner of 44th St. & Broadway; (2.5" lip) SE corner of 44th St. & Broadway; (3.5” lip) SW corner of 44th St. & Broadway.

Entrance: Double doors in series: 1st set (each 27.5", heavy) to outer lobby; 2nd set (each 28", heavy) to inner lobby; 3rd set (each 29.5", heavy) to orchestra.

Box Office: Outer lobby. Counter 42".

Restroom: There is a wheelchair accessible unisex restroom located on the main level. Stall 34". Clear space 40" x 60".Commode 18".

Water Fountain: None available.

Telephone: None on premises

Assisted Listening System: Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please call: (212) 582-7678 to reserve in advance.

Visual Assistance: Low vision seats available for purchase in person, online or over the phone

Folding Armrests: Seats with folding armrests plus a companion seat available for purchase in person, online, or over the phone.

Translation: Subtitled language translations available in Spanish, Portuguese,Japanese, Korean & Chinese for $5 on the GalaPro app. For more information, go to

Reviews (3)

There’s much to revel in: The ensemble is bright and boyuant, with the regal Caissie Levy belting her heart out as Elsa and the adorable Patti Murrin charming the lederhosen off everyone as Anna. The stage is a lush Scandinavian paradise, a vibrant winter wonderland brought to sumptuous life by director Michael Grandage


The magic of the theater comes from its power to open up the world of the imagination. Emerging from the dancing lights of the aurora borealis (as fashioned by lighting designer Natasha Katz) projected on the scrim (by video designer Finn Ross), Christopher Oram’s sets are highly stylized and very theatrical, if not transporting.


Songwriters Kristen Anderson-Lopez and Robert Lopez were tasked with composing about a dozen new songs. Some are catchy and rousing, and there is a big second act ballad called “Monster,” which encapsulates Elsa’s dilemma. But nothing comes close to that mega show-stopper “Let It Go.” And happily, Caissie Levy does not disappoint